Loan Processing

Brian: Hey, Tracy. Can I ask you a question about – Tracy: Ask Heather.
Brian: Okay.
Heather: Hi, can I help you?
Brian: Did you order the appraisal and credit report on the Johnson loan?
Heather: Yes, I did.
Brian: Did you work out the problems with the high debt ratios on the Smith loan?
Heather: Yes.
Brian: Did you call the underwriter to explain our position on the credit report on the Evans loan?
Heather: Yes.
Brian: And did you also – Heather: Yes, it’s done.
Brian: And did you – Heather: Yes.
Brian: Okay, thank you.
Heather: You’re welcome.
Heather on phone: This is Heather, may I help you? Yes, I called the insurance agent on the Donovan loan. I have to go. I’m getting a text.
Heather reads text: Yes, I called the insurance agent on the Donovan loan.