
This a story about an odd storm called a derecho that blew through the Washington DC area in late June, and storm damage, and mortgages. I know it is hard to imagine what mortgages have to do with an odd storm called a derecho.
What is a derecho?
A derecho is defined as a widespread, long-lived, straight-line windstorm that is associated with a fast-moving band of severe thunderstorms. The one that blew through the Washington DC Metro area was severe and caused lengthy power outages, and damages to homes, mostly from falling trees. When there is damage to a home, a mortgage lender will not close a loan on a home that is in need of repair. So how this relates to the mortgage industry is the need to know how a lender will take care of their clients when there is a delay in settlement due to needing to wait until a home is repaired.
How do these storms impact a mortgage?
More specifically, assume you have locked-in a low interest rate and on day number 48 of your 60 day lock-in you have major storm damage. Further assume that damage requires three weeks to repair. What happens to your lock-in since the lock-in expires before the damage will be repaired? Many lenders would pass the cost of extending the lock-in on to the client. However, we paid for the extended lock-ins needed to cover our clients to give them time to repair the damage, and go to settlement at their original terms.
Go with a small, local lender who is interested in the community
So this is one more story of why there are benefits in going with a local, direct lender, over a large bank, online lender, or a mortgage broker. As a more local, direct part of the community we have a vested interest in making clients as happy as we possibly can.
It would add insult to injury to ask a family who went through the terror of the storm and the cost of repairs and renovations, to then pay .25 to 0.50 points to extend the cost of their lock-in to allow time for the repairs. We felt that since the clients cannot control mother nature, we should pitch in and help out. Out of the approximately 400 clients we had in process at the time, there must have been at least 5% of them that had storm damage that delayed settlement. As you can imagine, the cost of extending these 20 lock-ins was not cheap for the company. But we are part of the community, and pitch in to help when we can.
Buying local is not only for vegetables. Use local, direct lenders and you will have a better mortgage process.
Brian Martucci is a loan officer for Capital Bank Home Loans, a division of Capital Bank, N.A. He has been in the mortgage industry since 1986 and has served in a number of roles, including loan processor, loan officer, mortgage broker, branch manager, and vice president. Brian Martucci – NMLS# 185421. His opinions do not necessarily reflect the opinions and beliefs of Capital Bank Home Loans or Capital Bank. Capital Bank, N.A.- NMLS# 401599. Click here for the Capital Bank, N.A. “Privacy Policy”.