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Many loan officers have large teams consisting of junior loan officers, assistants, marketers, and copywriters. Loan officers that run large teams are doing just that, running their large teams. They are not working for you.
When you contact a service provider but get passed off to one of many junior team members, that can be disappointing. If I contact a service provider I want them to be the one I develop a relationship with, and I want them to be the one who principally helps me in my transaction.
I have one team member, my assistant Kimberly. She helps me. But I will be the one to help you, from start to finish. I don’t pass you off to anyone!